{"id":306,"date":"2025-11-04T08:17:50","date_gmt":"2025-11-04T06:17:50","guid":{"rendered":"https:\/\/kgaswanecountrylodge.net\/?page_id=306"},"modified":"2025-12-08T09:10:39","modified_gmt":"2025-12-08T07:10:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kgaswanecountrylodge.net\/?page_id=306","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"306\" class=\"elementor elementor-306\">\n\t\t\t\t<div class=\"elementor-element elementor-element-455dc06 e-con-full e-flex e-con e-parent\" data-id=\"455dc06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ead2a7 elementor-widget elementor-widget-shortcode\" data-id=\"5ead2a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"158\" class=\"elementor elementor-158\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b00ebc e-con-full e-flex e-con e-parent\" data-id=\"1b00ebc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-44b077c e-con-full e-flex e-con e-child\" data-id=\"44b077c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f7c55 elementor-widget elementor-widget-maxmegamenu\" data-id=\"c6f7c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"maxmegamenu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"mega-menu-wrap-menu-1\" class=\"mega-menu-wrap\"><div class=\"mega-menu-toggle\"><div class=\"mega-toggle-blocks-left\"><\/div><div class=\"mega-toggle-blocks-center\"><\/div><div class=\"mega-toggle-blocks-right\"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label=\"Toggle Menu\" class=\"mega-toggle-animated mega-toggle-animated-slider\" type=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"mega-menu-menu-1\">\n                  <span class=\"mega-toggle-animated-box\">\n                    <span class=\"mega-toggle-animated-inner\"><\/span>\n                  <\/span>\n                <\/button><\/div><\/div><\/div><ul id=\"mega-menu-menu-1\" class=\"mega-menu max-mega-menu mega-menu-horizontal mega-no-js\" data-event=\"hover_intent\" data-effect=\"fade_up\" data-effect-speed=\"200\" data-effect-mobile=\"slide_right\" data-effect-speed-mobile=\"200\" data-mobile-force-width=\"false\" data-second-click=\"go\" data-document-click=\"collapse\" data-vertical-behaviour=\"standard\" data-breakpoint=\"768\" data-unbind=\"true\" data-mobile-state=\"collapse_all\" data-mobile-direction=\"vertical\" data-hover-intent-timeout=\"300\" data-hover-intent-interval=\"100\"><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-home mega-align-bottom-left mega-menu-flyout mega-menu-item-23\" id=\"mega-menu-item-23\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/\">Home<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-551\" id=\"mega-menu-item-551\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-551\">Facilities and Accommodation<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-551'>\n<li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-553\" id=\"mega-menu-item-553\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=552\">Accommodation Blocks<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-648\" id=\"mega-menu-item-648\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=647\">Event and Conference Venues<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-693\" id=\"mega-menu-item-693\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=692\">Dining and Leisure Facilities<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-790\" id=\"mega-menu-item-790\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=789\">Spa<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-835\" id=\"mega-menu-item-835\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-835\">Rooms<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-835'>\n<li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-818\" id=\"mega-menu-item-818\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=817\">Deluxe Room<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-824\" id=\"mega-menu-item-824\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=823\">Executive Room<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-830\" id=\"mega-menu-item-830\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=829\">Standard Room<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-837\" id=\"mega-menu-item-837\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=836\">Legae 2 Bedroom House<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-523\" id=\"mega-menu-item-523\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=522\">Gallery<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-302\" id=\"mega-menu-item-302\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-302\">Policies<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-302'>\n<li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-304\" id=\"mega-menu-item-304\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=303\">Cancellation Policy<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-307\" id=\"mega-menu-item-307\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=306\">Privacy Policy<\/a><\/li><\/ul>\n<\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-245\" id=\"mega-menu-item-245\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=244\">Contact Us<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-1040\" id=\"mega-menu-item-1040\"><a class=\"mega-menu-link\" href=\"#\" aria-expanded=\"false\" aria-controls=\"mega-sub-menu-1040\">Bookings<span class=\"mega-indicator\" aria-hidden=\"true\"><\/span><\/a>\n<ul class=\"mega-sub-menu\" id='mega-sub-menu-1040'>\n<li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1042\" id=\"mega-menu-item-1042\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=1041\">Quotation Form<\/a><\/li><li class=\"mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-294\" id=\"mega-menu-item-294\"><a class=\"mega-menu-link\" href=\"https:\/\/kgaswanecountrylodge.net\/?page_id=293\">Bookings Form<\/a><\/li><\/ul>\n<\/li><\/ul><button aria-controls=\"mega-menu-menu-1\" aria-label=\"Close\" class='mega-close'><\/button><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f622f91 e-con-full e-flex e-con e-child\" data-id=\"f622f91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4fcd85a e-grid e-con-full e-con e-child\" data-id=\"4fcd85a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03f98ea elementor-widget elementor-widget-image\" data-id=\"03f98ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"584\" height=\"180\" src=\"https:\/\/kgaswanecountrylodge.net\/wp-content\/uploads\/2025\/10\/logo.png\" class=\"attachment-large size-large wp-image-26\" alt=\"\" srcset=\"https:\/\/kgaswanecountrylodge.net\/wp-content\/uploads\/2025\/10\/logo.png 584w, https:\/\/kgaswanecountrylodge.net\/wp-content\/uploads\/2025\/10\/logo-300x92.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d729215 e-flex e-con-boxed e-con e-parent\" data-id=\"d729215\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c43d71d elementor-widget elementor-widget-text-editor\" data-id=\"c43d71d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>THE PROTECTION OF PERSONAL INFORMATION ACT CUSTOMER PRIVACY NOTICE<\/strong><br \/>\u00a0<br \/>\u00a0This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (\u201cPOPIA\u201d).<br \/>\u00a0<br \/>\u00a0We are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently (including this website, POPI\u00a0Act-Compliance).<br \/>\u00a0<br \/>\u00a0<strong>The information we collect<\/strong><br \/>\u00a0We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose, we will collect contact details including your name and organisation.<br \/>\u00a0<br \/>\u00a0We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.<br \/>\u00a0<br \/>\u00a0Website usage information may be collected using \u201ccookies\u201d which allows us to collect standard internet visitor usage information.<br \/>\u00a0<br \/>\u00a0<strong>How we use your information<\/strong><br \/>\u00a0We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.<br \/>\u00a0<br \/>\u00a0For example:<br \/>\u00a0*To gather contact information;<br \/>\u00a0*To conduct market or customer satisfaction research or for statistical analysis;<br \/>\u00a0*For audit and record keeping purposes.<br \/>\u00a0<br \/>\u00a0<strong>Disclosure of information<\/strong><br \/>\u00a0We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.<br \/>\u00a0<br \/>\u00a0We may also disclose your information:<br \/>\u00a0*Where we have a duty or a right to disclose in terms of law or industry codes;<br \/>\u00a0*Where we believe it is necessary to protect our rights.<br \/>\u00a0<br \/>\u00a0<strong>Information Security<\/strong><br \/>\u00a0We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.<br \/>\u00a0<br \/>\u00a0When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.<br \/>\u00a0<br \/>\u00a0We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.<br \/>\u00a0<br \/>\u00a0<strong>Your Rights: Access to information<\/strong><br \/>\u00a0You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers\/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.<br \/>\u00a0<br \/>\u00a0Please note that any such access request may be subject to a payment of a legally allowable fee.<br \/>\u00a0<br \/>\u00a0<strong>Correction of your information<\/strong><br \/>\u00a0You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.<br \/>\u00a0<br \/>\u00a0<strong>Definition of personal information<\/strong><br \/>\u00a0According to the Act \u2018\u2018personal information\u2019\u2019 means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.<br \/>\u00a0Further to the POPI Act, we also includes the following items as personal information:<br \/>\u00a0*All addresses including residential, postal and email addresses.<br \/>\u00a0*Change of name \u2013 for which we require copies of the marriage certificate or official change of name document issued by the state department.<br \/>\u00a0<br \/>\u00a0<strong>How to contact us<\/strong><br \/>\u00a0If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers\/addresses listed on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>THE PROTECTION OF PERSONAL INFORMATION ACT CUSTOMER PRIVACY NOTICE\u00a0\u00a0This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (\u201cPOPIA\u201d).\u00a0\u00a0We are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently (including [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-306","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/pages\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=306"}],"version-history":[{"count":7,"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/pages\/306\/revisions"}],"predecessor-version":[{"id":988,"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=\/wp\/v2\/pages\/306\/revisions\/988"}],"wp:attachment":[{"href":"https:\/\/kgaswanecountrylodge.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}